Customer 360 is a proven smart phone application, exclusively for organizations that runs On Oracle EBS.

With Customer 360 you can get a 360 view of your customers on your smart phone.

This will result in faster decision making and eventually closing opportunities faster. with Customer 360, The sale rep does not need to be on hold or get inaccurate information from the support staff.

Compatible For All Platform

Features

Real time Data

Customer / Account Dashboard

Drill to Details

Orders, Invoices, Prices Lists, Products, etc.

Phone, Email, Website, etc.

Multilingual

Secure

Create/Update Contact

360 features

Customer 360 Benefits

Customer 360 acquisition benefits to the organization

  • Enable the Sales Associates
  • Accurate information
  • Close opportunities quickly
  • Free up support staff
  • Amplify productivity
  • Get more done with less stress
  • Reduce costs and overheads
  • Customer related information – sites and customer contacts

Customer 360 application uses to the organization

  • Real time data
  • Customer / Account Dashboard
  • Drill to Details
  • Customer and Contacts Information
  • Phone, Email, Website, etc.
  • Multilingual
  • Place orders
  • Downloadable Concurrent reports/attachments.
  • Service request.
  • Create/Edit contacts
  • Pagination
  • E-mail order list
  • Advance filters
  • Connect to social media
  • View Orders, Invoices, Prices Lists, Products, etc.

Some key IT benefits supporting the acquisition

  • Compatible with Oracle EBS 11.5.x & 12.x
  • Implementation within few hours
  • Data Security – Native to Oracle EBS
  • 100% support with upgrades
  • Secure – Encryption (HTTPS)
  • Multiple DB & App Tiers
  • No ODBC and SQL Net
  • Middleware hosting (On Site/Off Site)
  • User Authentication and Provisioning – Native

B2B

  • Better Engagement with your business partners.
  • Insights to the Oracle EBS data.
  • Secured and filtered views just for your business partner.
  • Reduce phone calls and email inquiries for invoices, pricing, product availability, etc.
  • Reduce Customer support staff for Order Entry, RMA, etc.
  • Business Partner Self Service enrollment and Administration.
  • Branding (Look and Feel) - Customizable.
  • Create and edit contacts
  • Multilingual
  • User authentication
  • Generate various report for Order Acknowledgement, Invoices, etc.
  • Customer related information.
Download Brochure

B2C

Coming Soon