System Engineer

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Number of Vacancy : 1

Applicant must have: 2 - 5 Years Experience

Qualification

Graduate

Mandatory skills

  • Linux
  • Windows
  • Networking
  • Troubleshooting
  • MAC
  • RHEL
  • windows (Client /server) knowledge
  • Software Installation

Roles And responsibilities

  • Taking ownership of user’s issues reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues .
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide accurate information on IT products or services.
  • Addressing user tickets regarding hardware, software and networking.
  • Customize desktop applications to meet user needs.
  • Record technical issues and solutions in logs.

Technical Experience/Skills Preferred

  • Linux
  • Windows
  • Networking
  • Troubleshooting
  • MAC
  • RHEL
  • windows (Client /server) knowledge
  • Software Installation
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